The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can raise and lower temps to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy supplier for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it yourself or call a HVAC professional like Herman Allen Plumbing, Heating & Cooling. If you’re installing it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem since the thermostat can draw adequate power from other heating and cooling wires.

In some cases, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample electricity, Nest says you could have some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is making weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t run or turns off and on frequently in a short period of time.

You might worry something is wrong with your heating and cooling system, but if you just started using the Nest, it’s best to start with your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been using your heat or air conditioning frequently.

Our Pros Can Solve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t fix the dilemma, a smart thermostat pro including one from Herman Allen Plumbing, Heating & Cooling can support you. We can pinpoint the issue and put in a C-wire, if necessary.

Smart thermostats such as the Nest are made to make your life simpler, by automatic energy-efficient programming and the opportunity to keep an eye on temps while you’re out. It’s a time-consuming experience when yours won’t work properly, but our heating and cooling specialists at Herman Allen Plumbing, Heating & Cooling can fix the problem fast.

If you’re going through odd heating and cooling behavior with your new Nest, reach out to us at 804-302-6657 to book your appointment today.