At Herman Allen Plumbing, Heating & Cooling, we know that choosing a company you can believe in to perform AC repair in Greater Richmond is important. We understand how important it is to find a dependable company that does great work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is often a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A dependable company that can do AC repair should have a variety of references they’ll readily share with you. Look at these references and figure out all the details about AC repairs the prospective company has performed.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you filter out companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you pick has experience working on your particular equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t okay standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Herman Allen Plumbing, Heating & Cooling a call at 804-302-6657. We’re happy to help!