ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Herman Allen Plumbing, Heating & Cooling, we know that selecting a company you can count on to do AC repair in Greater Richmond is important. We understand how important it is to find a trustworthy company that does great work. We can help. Determining the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with current trends and developments.
  4. Do you have any references you can provide? A dependable company that offers AC repair should have a variety of references they’ll readily offer you. Look at these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you give a written estimate? Be sure to get a written estimate so you can check all the facts involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you whittle down companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you pick has experience working on your brand of equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Herman Allen Plumbing, Heating & Cooling a call at 804-302-6657. We’re happy to help! 

Back To Blog