At Herman Allen Plumbing, Heating & Cooling, we know that selecting a company you can trust to complete AC repair in Greater Richmond is important. We understand how important it is to find a trustworthy company that does great work. We can help. Figuring out the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their professionals to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A dependable company that can do AC repair should have a number of references they’ll gladly share with you. Call these references and learn all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can look at all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you pick has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Herman Allen Plumbing, Heating & Cooling a call at 804-302-6657. We’re happy to help!